If your specific question is not covered below, please post
a message in our forum and we will be happy to answer it.
What are the limitations on size for uploaded content?
We do have limits on the size of the video that can be uploaded due
to the vagrancies of the internet and transferring files via HTTP. Videos
should be kept under 10 minutes and 100 MB. Longer uploads increase
the chance for corruption. If you are a content creator that creates
long form content then contact us via our forum for more information
on how we can publish your content via FTP
What File Formats are supported?
Pretty much everything with the exception of Real. 3GP (Cell Phone
video) has been problematic for our encoders as well and sometimes causes
a video with only audio.
Why do you change my file format?
We standardize on Windows Media and Flash8, but even then there are
thousands of file formats. When you also add in different operating
systems, browser settings, security levels, bandwidth needs, etc you
begin to see why we move everything onto a standardized format. By doing
this we insure that if a viewer configures their browser to watch Vidiac
videos they can see them all with the same frame rate and level of quality
and consistency.
What format do you play in?
Our videos are Windows Media and Flash 8 with the On2 codec. Our Flash
Videos are recorded at 300Kbps and our Windows Media Files are dual
encoded at 400Kbps and 200Kbps with the Windows Media 9 compression.
I uploaded my video and I do not see it on the hottest/recent uploads?
Videos do not appear on the “hottest” or “most recent”
until a moderator has reviewed them. They will still be playable and
shareable, but until a moderator approves them, they will not be searchable
or appear on the main page.
Who owns Videos uploaded to a Vidiac site?
Ownership of the video's Copyright is not transferred and remains with
the creator of the content. Vidiac assumes "Distribution rights"
from the content creator, and Vidiac has the right to redistribute it
as we need to or syndicate it across our network of channels. However
if the creator of the content requests that a video be removed, we will
do so. Ownership is tagged to the uploading user’s email address,
unless it is a copyright alert in which case the Vidiac staff will investigate
to insure proper copyright compliance.